Solutions · Contact Centers
Roll out AI deflection without gambling on quality
Validate containment, escalation and compliance behavior before you point real traffic at the agent.
Escalation checks
Confirm the handoff happens when it should, with full context.
Compliance rules
Disclosures, verification steps and data handling as DENY/REQUIRE rules.
Deflection quality
Measure resolved-correctly, not just resolved.
Platform integrations
Zendesk, Intercom and Salesforce on the roadmap.
Test what your agent actually does
Connect an agent, run the suite, and find the failures before your customers do.